BUSINESS CHALLENGE:
With 4 offices spread across the municipality and a one-man internal IT department, the organization struggled with providing simple, cost-effective communications for all of its workers.
FRAMEWORK IT SOLUTION:
Framework IT partnered with one of our Cloud VoIP System providers to deliver a simple, easy-to-use, cost-effective VoIP system to all the offices. The solution, which included some easy-to-use mobile apps, reduced their telco spending while enabling faster communication between offices and mobile employees. Their feature-rich phone system is easily managed through an online portal and graphic user interface that is intuitive and easy for any non-technical person to administer. Any support needs are handled by Framework IT's network operations center, completely alleviating their one-man IT department from worrying about managing their voice and telephony services.
