Hybrid work has increased the demand for remote tech support from MSPs. With a mix of remote and in-person employees, companies need reliable and secure support for their technology infrastructure, including home networks and internet connections.
- Check your modem and router: Make sure they are powered on and all cables are securely connected.
- Restart your devices: Restart your modem, router, and computer to see if that resolves the issue.
- Check for outages: Visit your internet service provider's website to see if there are any reported outages in your area.
- Check your Wi-Fi signal: Make sure you are in the range of your router, and there is no interference from other electronic devices.
- Try a wired connection: If possible, connect your computer directly to the router with an Ethernet cable to see if that resolves the issue.
- Check for malware: Make sure your computer is free from malware, which can cause connectivity issues.
- Check your router settings: Log in to your router's web interface and check for any issues with your settings.
- Test your connection speed: Use a speed test website to check your internet connection speed.
- Contact your internet service provider: If none of the above steps resolve the issue, contact your internet service provider for further assistance.
- Update your router's firmware: Sometimes, a firmware update can fix bugs and improve performance. Check the router's manufacturer's website to see if any updates are available.