Once you log into your ReachUC Mobile app you will be brought to the Dial Pad by default. From here you can dial a phone number or extension using the Dial Pad, followed by the Green Phone icon.
iPhone ReachUC Features
Content
Functions and Features
ReachUC for iPhone
Outgoing Calls
Incoming Calls
In Call Functions
Voicemail
Call Transfer
Call Merging
Do Not Disturb
Outgoing Calls
Incoming Calls
While your phone is asleep or with the ReachUC app open, incoming calls will alert you with the following screen.
In Call Functions
You will notice the following icons can be clicked on which will give you additional functions during the call. When certain functions are enabled, there will be a shaded circle around the icon.
Voicemail
If you have voicemail in your inbox, you will receive a notification that appears as a voicemail Recording icon on the bottom left corner of the Dialpad/Keypad screen. Click on it to check your voicemail. You can also dial 5001 to access your voicemail box.
Call Transfer
While you have a call in progress, you will notice the following icons appear on the screen
Call Merging
While on a call, you will notice the following icons appear on the screen. You can add another call to begin a conference call by clicking the Add call icon. Note: This does not place the active call on hold.
Do Not Disturb
To enable DND and prevent incoming calls to the ReachUC app, click on the Framework | IT icon on the top left corner of the home screen. The following option will pop up. Click on the slider to enable DND.
