IT Support Cost
Several components impact the cost of an IT service provider or managed services provider relationship:
- Help Desk Support: Fixing security issues related to networks, server infrastructure, passwords, and printing will take you away from what you do best. Outsourcing IT support is a common reason that many SMBs hire a Managed Service Provider (MSP) and is a common solution to productivity losses due to technology.
- IT projects, project management, and migrations:
Though we recommend involving your MSP in any conversation with a technology vendor, the project work a typical MSP handles usually relates to the assets they support, like desktops, servers, and network infrastructure, and your MSP may refer you to an organization with specialization in other specific project areas as needed.
- Hardware, Software, or Other Product Resale:
A good MSP should be your first thought when adopting new business technology. In a healthy vendor partnership, MSPs will deploy or support your purchase. At the very least, you'll want them informed about its impact on your environment.
30%
Improve Resolution Times
15+
Years Of Experience
100%
Satisfaction Guarantee
Our Services
24/7 Monitoring & Threat Detection
We provide continuous monitoring of your network, endpoints, and cloud environments to detect and respond to threats in real-time. With our 24/7 coverage, you'll have peace of mind knowing your business is protected at all times.
Proactive Threat Hunting
Our security experts actively search for hidden threats within your systems. By identifying vulnerabilities and anomalies, we help prevent breaches before they occur, ensuring a secure IT environment.
Incident Response & Containment
When a threat is detected, our security operations center team acts immediately to contain and neutralize it. Our rapid response minimizes the impact on your business, protecting your critical assets and maintaining business continuity.
Threat Intelligence & Reporting
We provide detailed reports on detected threats, including their severity and impact, as well as recommended remediation actions. These insights help you better understand the security landscape and improve future defenses.
Compliance Support
Our MDR services ensure your business stays compliant with industry regulations such as HIPAA, PCI-DSS, and more. We help you navigate the complex regulatory environment while maintaining robust security.
What Our Clients Are Saying
★★★★★
How Framework Prices Differently
Adding value
Being fair and adding value is the best way to build a lasting business. We decided to align our fee structure with our costs and incentivize clients to do the right thing for their business.
Best Practices
Through hundreds of client engagements, we've found several indicators define an IT environment's overall health and structure. Generally, supporting an unhealthy environment costs us more time and money than supporting one outfitted with the best practices.
Pricing Calculator
We believe that we should reward our clients for doing the right thing because if the IT environment is healthier, so are our agreements. We've created this pricing calculator to let clients see where they fall in our best practice alignment. Find out how much you could save by improving your business. We'd be happy to share that reward with you.