Common Reasons to Hire a IT Professional
- Employee Count: At 50-100 employees, it makes sense to consider a full-time IT person. If you haven't hired IT staff, at 100-250 employees, you'll reach a point where adding an in-house IT person to the management team makes sense.
- Support Needs: Many businesses lack the internal resources to monitor for threats around the clock. Our MDR services provide the expertise and dedicated resources needed to protect your organization, and are backed by a 24/7/365 Security Operations Center.
- Needing Tech for Setup or Support: If your product needs an IT person to develop, install, or support it, it's easier to excel with in-house IT. While it's possible to start outsourcing portions of your delivery or support to a partner to navigate a smaller budget and low-volume product, as you grow, that will become chaotic, more expensive, and hard to manage with a 3rd party.
- Product Dependence: A full-time in-house IT person should be able to get proficient quicker. Custom applications usually fulfill critical functions, so it's imperative it's well-supported. Paying the original developers forever for support will add up too. These are just some of the challenges of developing custom technology.
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Our Services
24/7 Monitoring & Threat Detection
We provide continuous monitoring of your network, endpoints, and cloud environments to detect and respond to threats in real-time. With our 24/7 coverage, you'll have peace of mind knowing your business is protected at all times.
Proactive Threat Hunting
Our security experts actively search for hidden threats within your systems. By identifying vulnerabilities and anomalies, we help prevent breaches before they occur, ensuring a secure IT environment.
Incident Response & Containment
When a threat is detected, our security operations center team acts immediately to contain and neutralize it. Our rapid response minimizes the impact on your business, protecting your critical assets and maintaining business continuity.
Threat Intelligence & Reporting
We provide detailed reports on detected threats, including their severity and impact, as well as recommended remediation actions. These insights help you better understand the security landscape and improve future defenses.
Compliance Support
Our MDR services ensure your business stays compliant with industry regulations such as HIPAA, PCI-DSS, and more. We help you navigate the complex regulatory environment while maintaining robust security.
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Support Needs That Will Require Hiring a Full-Time IT
Onsite Support Needs
Outsourced IT vendors may need help coming onsite in a timely fashion and certainly cannot beat in-house IT. If you're in a remote location, that problem can be even further exasperated.
Frequent Changes
This is especially true if they're often last minute. The in-house IT person may address these in a timelier fashion. That does depend on the outsourced IT vendor alternative you're comparing to. Some are fast to accommodate moves, adds, and changes. Others could be faster or downright slow. Either way, with a full-time IT person, you can better control the timeliness of these IT requests.
Hybrid Support
Add a full-time IT person to complement your outsourced IT vendor. Combining the pros and cons of outsourced IT, like an MSP and a full-time IT person, can improve support. If you highly value support quality and have the budget, you could add full-time IT earlier as you grow. This hybrid support approach usually doesn't make sense until a company has 75-200 employees
Employees Are Not Tech-Savvy
Hiring in-house IT support makes sense when the staff is not tech-savvy since they require more assistance with technical issues. If your employees are unfamiliar with technology, they may have difficulty using the tools and systems they need to do their jobs effectively.
Cost
Hiring an IT person can be difficult. When hiring a new employee, it's vital to consider the cost of hiring - recruiting, training, holidays, sick days, turnover costs, and information silos. With an MSP, your IT support continues even after one of your employees leaves. MSPs offer support resilience, leaving your business secure 24/7.