TERMS/CONDITIONS SLA

Master Services | Terms of Service

Managed Internet | Terms of Service

VoIP Cloud PBX | Terms of Service

Core Managed Services | SOW (4.0)

Managed Services | SOW

Managed Services | SOW (4.0)

Managed Services | SOW (MACs)

Managed Services | SOW (Projects)

Managed Services | SOW (Core Support, PC Monitoring, Maintenance)

Data Backup | SOW

Cloud Services | SOW

Emergency Relief | SOW

Service Desk | SLA

Equipment Terms of Use

Shipping & Storage Policy

Acceptable Use Policy

Privacy Policy (Framework adheres to the Privacy Shield Principles)

911 & E911 Disclaimer

Supported End User Registration & Deregistration Policy for Managed Services

Framework IT Hourly Rates

Framework Telephony Hourly Rates

Master Services Agreement

Services Guide