Current Clients: 312-265-8733 | Service Hotline: 312-564-4888

Small to Medium Sized Organizations

Small and mid-sized organizations often experience several pain points that lead them to seek the assistance of an MSP.

Schedule A Consultation Call Today

 
a man and a woman looking at a computer screen

Most Common SMB Pain Points

Businesses today face numerous cybersecurity challenges that require robust MDR solutions: 

  • Limited IT Resources: Many small and mid-sized organizations have limited IT resources and struggle to manage their technology effectively. According to a report by CompTIA, "61% of SMBs say they don't have the resources to adequately support their technology needs" (CompTIA, 2021).

  • Cybersecurity Threats: Small and mid-sized organizations are increasingly targeted by cybercriminals, and many lack the expertise to protect their systems effectively. A study by Keeper Security found that "66% of small businesses have been targeted by cybercriminals" (Keeper Security, 2020).

  • Compliance and Regulatory Requirements: Many small and mid-sized organizations are subject to industry-specific compliance and regulatory requirements that can be difficult to navigate without the assistance of a Managed Services Provider. For example, the healthcare industry is subject to HIPAA regulations, while financial institutions are subject to SEC and FINRA regulations.

30%
Improve Resolution Times

15+
Years Of Experience

100%
Satisfaction Guarantee

Our Services

Icon / Logo

24/7 Monitoring & Threat Detection 

We provide continuous monitoring of your network, endpoints, and cloud environments to detect and respond to threats in real-time. With our 24/7 coverage, you'll have peace of mind knowing your business is protected at all times.

Icon / Logo

Proactive Threat Hunting 

Our security experts actively search for hidden threats within your systems. By identifying vulnerabilities and anomalies, we help prevent breaches before they occur, ensuring a secure IT environment.

Cyber Security

Incident Response & Containment 

When a threat is detected, our security operations center team acts immediately to contain and neutralize it. Our rapid response minimizes the impact on your business, protecting your critical assets and maintaining business continuity.

Icon / Logo

Threat Intelligence & Reporting 

We provide detailed reports on detected threats, including their severity and impact, as well as recommended remediation actions. These insights help you better understand the security landscape and improve future defenses.

Icon / Logo

 Compliance Support 

Our MDR services ensure your business stays compliant with industry regulations such as HIPAA, PCI-DSS, and more. We help you navigate the complex regulatory environment while maintaining robust security.

What Our Clients Are Saying

★★★★★

"As a former owner of an MSP, I understand how challenging it can be to price IT services effectively. When I discovered Framework IT, I was blown away by their unique model—it perfectly captures what I tried to achieve for years in my own business. Their approach is transparent, fair, and...
"As a former owner of an MSP, I understand how challenging it can be to price IT services effectively. When I discovered Framework IT, I was blown away by their unique model—it perfectly captures what I tried to achieve for years in my own business. Their approach is transparent, fair, and tailored to fit the needs of businesses of all sizes, making it easy to budget. But what truly sets Framework IT apart is their commitment to partnership. They don't just offer support; they genuinely partner with you to ensure your success and back that up with their business model. Their team is incredibly responsive, knowledgeable, and always willing to go the extra mile to resolve any issues quickly. If you're in the market for an IT provider that combines innovative pricing with top-notch service, look no further than Framework IT."

Mark Kennedy

"Framework IT provides so much more than network support for our organization. We value the insightful advise and long term planning strategies offered to us. Framework IT scales technology solutions to our needs at a budget we can support. Year after year, we receive dependable service from...
"Framework IT provides so much more than network support for our organization. We value the insightful advise and long term planning strategies offered to us. Framework IT scales technology solutions to our needs at a budget we can support. Year after year, we receive dependable service from Framework IT."

Oak Leyden

SMBs Needs

Needing a Provider

While some small and mid-sized organizations may not realize they need a Managed Services Provider, many are becoming more aware of the benefits of outsourcing their IT needs. According to a survey by Clutch, "63% of small businesses use Managed Services Providers for some or all of their IT needs" (Clutch, 2021).

How Do You Know If You're Ready?

Ultimately, the decision to use Managed Services Provider or staff internal IT personnel will depend on the specific needs of the organization. Factors such as budget, necessary expertise, ability to scale, , customization and control requirements should all be considered.

Consider the Best Option

It's crucial to weigh the pros and cons of each of these options and choose the best solution for your organization. Also, do not limit yourself exclusively to either option, as many organizations determine that a hybrid approach, leveraging a Managed Services Provider and internal IT staff, may be the most appropriate solution for their organization.

Get in Touch

Protect your business with Framework IT's comprehensive Managed Detection & Response services that are included with all of our managed services packages. Contact us today to learn more about how we can safeguard your IT environment from evolving cyber threats.

Phone: (312) 564-5446
Email: info@frameworkit.com
Address: 700 N Sacramento Blvd., Suite 101, Chicago, IL 60612