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AI Services

Optimize your technology environment with Framework IT's AI experts.

Together we will transform your business into a Human-First and AI-Powered leader in your industry.

Schedule A Consultation Call Today

 
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How GenAI Can and Will Revolutionize Your Productivity

According to Deloitte's 2025 survey, 85 percent of organizations increased their investment in AI over the past 12 months, and 91 percent plan to increase it again this year. As adoption accelerates, the risk of falling behind grows greater. With tools like ChatGPT, Claude, Microsoft Copilot, Adobe Firefly, and others becoming commonplace, businesses of every size can leverage powerful new technologies — but only if they have the right strategy and support in place.


Thoughtful use of AI separates a good company from a great one, saving analysts hours of time, helping you better attract and retain top talent and clients with increased efficiency, or opening your business up to millions more dollars in billable hours: all these examples are real and more common every day.

But here's the challenge: How do you harness this power securely, efficiently, and with measurable results?

The Problem: AI Is Not Used Responsibly, Practically, or Safely

You should not be putting business information into unsecured AI tools. Without a knowledgeable technology partner to guide your business, unregulated AI usage can lead to:

  • Shadow AI, or employees using unverified and unsecured AI tools without management approval or oversight.
  • Massive Costs from data breaches caused by dangerous misuse of Shadow AI, IBM reports the global average cost of a data breach involving Shadow AI is $5.11 million USD.
  • Compliance Failings from not having formally defined AI governance policies, as IBM reports 63% of organizations lack AI governance policies.
  • Untrained Staff putting your business at risk for lawsuits and fines, without even knowing they're doing anything wrong.
  • Loss of Trust of AI among staff and/or clients because the existing AI they are using is not getting the results they hoped to see

Why Consumer AI Tools Fall Short for Business

While tools like ChatGPT are powerful for individual use, standard free personal accounts and even some individual paid plans lack the security, governance, and business capabilities required for organizational deployment:

  • Free AI tools train on your sensitive data, which means instant violation of compliance regulations such as HIPAA, SOC2, even likely client NDAs
  • Direct provider plans from OpenAI, Anthropic, and others may grow expensive quickly and may not have all the governance tools organizations need unless you have the right subscription tiers
  • No guaranteed data segregation
  • Limited audit trails
  • Not suitable for regulated industries
  • No team management or centralized control
  • Limited or no workflow automation
  • Limited to one AI provider

The result? Shadow IT, data leakage risks, compliance violations, and cost inefficiency.

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Transform AI Chaos Into Clarity with The Framework AI Platform

Through responsible use policies, detailed company control, and a proper roadmap, partnering with Framework IT eliminates AI chaos and brings clarity. We provide Framework AI powered by Hatz AI, an enterprise-grade, secure AI platform designed specifically for businesses that need security, governance, and measurable impact.

What Makes Framework AI Different

  • SOC 2 Type I, Type II, and SOC 3 certified
  • Zero Data Retention (ZDR): Your data is NEVER used to train AI models
  • Encryption at rest (AES-256) and in transit (TLS 1.2+)
  • Audit trails for compliance
  • Suitable for regulated industries: Healthcare (HIPAA), Finance (SOX), Legal, Government
  • Centralized team management with SSO integration
  • Access to ~60 AI models from multiple providers (no vendor lock-in)
  • 80+ native business application integrations
  • Zapier integration opens 9,000+ application integrations
  • Comprehensive training and 24/7 support
  • Native tools make building custom workflows and agents accessible without needing to code or be a prompt engineer


What Budget Do We Need To Start?

Depending on the size of your organization, plans can start as low as $500 to $1,000 per month. That entry point lets you start building competence and confidence during the crawl phase, where the focus is on learning, testing, and getting comfortable with AI tools in your environment.

As you move into the walk phase, additional investment typically comes into play. But by that point, it comes alongside a much clearer picture of what's working and why. ROI is usually visible, and the case for expanding the investment speaks for itself.

Three Core Products, One Unified Platform

1. Framework AI Chat - Secure AI Chat with ~60 LLMs

  • Stop trying to manage separate per user subscription costs and access per LLM
  • Instead, leverage our secure platform with one company subscription across all your staff and access to 60+ Large Language Models from OpenAI, Anthropic, Google, Meta, xAI, AWS, Deepseek and others
  • Switch between models based on your task needs (quality, speed, or cost)
  • Built-in tools: Nano Banana (image generation), web search, code execution
  • Thousands of application integrations are available natively in the platform and via Zapier
  • Use cases: Content creation, research, data analysis, brainstorming, translation, code generation, process automation, and many more

2. AI Workshop - No-Code Workflow Automation

  • Stop only using the limited chat portion of LLMs and expand into customized workflows and agents
  • Instead, leverage the visual, drag-and-drop workflow builder and agents that help you build other agents — no coding required
  • 80+ native integrations with business tools: Salesforce, Gmail, Slack, Google Workspace, Microsoft 365, Asana, HubSpot, and more
  • Zapier integration opens 9,000+ application integrations
  • 100+ Framework AI Standard Apps (pre-built workflows and agents ready to deploy)
  • 400+ Community Apps (workflows and agents shared by others)
  • Use cases: CRM automation, document processing, lead qualification, report generation, customer onboarding

3. ADEL 
- AI Phone Agent

  • Stop missing important calls because your staff are too busy or on vacation
  • Instead, leverage the AI-powered phone agent for inbound/outbound calls
  • Natural language understanding with multi-turn conversations
  • Integrates with your CRM and business systems
  • Available 24/7
  • Use cases: Customer support, appointment scheduling, lead qualification, FAQ handling, call center overflow

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Crawl, Walk Run: Your 5-Step Roadmap to Successful AI Adoption

When you partner with Framework IT for AI Services powered by Framework AI, we focus on customizing your Crawl, Walk, Run approach to successful AI adoption. We've seen a messy or rushed approach to AI adoption fosters distrust among staff and clients, while avoiding AI usage entirely slows innovation and holds businesses back from being competitive in the market.

Here's your roadmap to successful AI adoption and improved AI maturity:

Step 1: Establish AI Governance and Responsible Use Policies

Here's the trap: if you enable staff to use AI without a clear policy and secure infrastructure, you don't build trust — you build distrust. Leadership looks reckless. The whole initiative stalls before it starts.

Instead, define acceptable AI usage boundaries

Establish data classification guidelines

Create approval workflows for sensitive use cases

Set up audit trails and monitoring

Framework AI provides: Built-in compliance controls, SOC 2 certification, complete audit logs

Step 2: Educate and Train Your Team on Responsible AI Use

AI Champion Certification

Covers AI fundamentals, prompt engineering best practices, ROI tracking

Designed for non-technical audiences—no prior AI experience required

Result: 3x higher adoption rates, 50% faster time to value

AI Navigator Certification

· Covers intermediate to more advanced topics and empowers staff to build AI based workflows and agents with greater confidence and competence

· Designed for non-technical audiences that completed the Champion Certification

Quick Tips Training

· Micro trainings about numerous topics related to effective AI use

Ongoing Support:

Office Hours - Live sessions, multiple times a week, for troubleshooting and best practices, no preparation required and available to all staff in your organization

24/7 Support through Lark Meeper (AI-powered assistant), documentation, and email support

• Organizations that complete training see 3x higher adoption and 50% faster time to value

Step 3: Calculate the Return on Investment (ROI) of AI

Map AI use cases to specific Key Performance Indicators (KPIs) in your business using our Simple ROI Framework:

1. Establish Baseline - Time per task, labor costs, error rates, task frequency

2. Track Results After AI - Example: 3 hours per proposal → 1 hour (AI draft + human review) = 2 hours saved × 20 proposals = 40 hours/month

3. Calculate ROI - Example: $86,000 benefits - $17,000 costs = 406% ROI with 2.4-month payback period

Framework AI provides built-in usage analytics dashboards to track:

Credits consumed by user/department

Active users and adoption rates

Workflows executed

Training completed

Time savings and business impact

Typical Results:

2.4-month payback periods

400%+ ROI within first year

6-figure annual savings by month 6+

Step 4 & 5: Build and Implement Your Secure GenAI Pilot

We implement Framework AI with the "Crawl, Walk, Run" framework:

PHASE 1: CRAWL (Weeks 1-4) - Build Confidence & Demonstrate Value

Complete AI Champion Certification (all users)

No need to start from scratch, simply execute 3-5 "quick wins" via the 100+ standard business applications we've built for our clients which you will have access to on day 1 (draft emails, document standard operating procedures, summarize reports, generate marketing images)

Celebrate early wins publicly

Explore and start using more Framework AI standard tools & community AI tools

Success Metrics: 100% training completion, documented time savings, positive sentiment, the language staff uses shifts: "I don't trust it" becomes "It's actually pretty useful for X"

PHASE 2: WALK (Months 2-6) - Scale to Departments & Custom Workflows

Build 5-10 custom agents or workflows in AI Workshop

Integrate with existing business systems (CRM, email, project management)

Train power users on advanced features

More team members are learning to go from idea -> Use Case & ROI Assessment -> AI Workflow or Agent

Track and report ROI to leadership

Success Metrics: 5-10 custom workflows deployed, measurable ROI documented, 80%+ user adoption, the language staff uses shifts from "should we?" to "when can we use it for X?"

PHASE 3: RUN (Month 6+) - AI-First Culture & Advanced Automation

Businesses that skip straight to this phase often see backlash, abandoned tools, and wasted spend

Instead, with the proper groundwork laid in the Crawl and Walk phases, your business is ready to embed AI into core business processes

Deploy ADEL (AI Phone Agent) for customer-facing interactions

Build advanced multi-system workflows and agents

Establish a Center of Excellence for AI governance

• Continuous optimization and innovation

Ready to Transform Your Business with AI?

If you're ready to protect your business with a new, forward-thinking plan that improves productivity while keeping your business safe, contact Framework IT today.

We provide:

  • Framework AI powered by Hatz AI - The enterprise-grade platform with hundreds of pre-built tools, thousands of integrations, and proven security
  • Expert MSP Guidance - Strategic planning, governance policies, and change management
  • Structured Implementation - "Crawl, Walk, Run" framework with clear success metrics
  • Comprehensive Training - AI Champion Certification and ongoing support
  • Measurable Results - Built-in ROI tracking with typical 400%+ returns

Frequently Asked Questions (FAQs) About AI Services Frequently Asked Questions (FAQs) About AI Services 

Q How Can We Avoid Sensitive Data Leaks With GenAI?

A

With private LLM endpoints, strict access control, and a thoughtful plan that takes security and compliance risks into consideration like the one you get with Framework IT, your AI usage won't open extra risks for your business' data. Read about Framework IT's "AI Implementations for SMBs" on our blog.

Q Will AI Replace My Team?

A

AI doesn't replace people, it replaces tasks, and by preparing your business for higher-value oversight, strategy, and planning across the board, your staff will be ready (and thankful) to offload certain tasks to Agentic AI.

Q What Budget Do We Need To Start?

A

Most proofs of concept can be done with <$50k with cloud credits and open-source models. Framework IT can help you build a budget-conscious GenAI plan to build out the initial proof for your business.

Q Which Regulations Does My Business Need To Consider?

A

This will vary by region, but as a general rule, whatever existing regulations you need to be compliant with will guide your AI plan the same it'll guide all of your services. From HIPAA, FTC Safeguards, and NIST, all the way to the EU AI Act, Framework can help you navigate new and existing compliance guidelines based on your industry and region. Read about the "Risks of Shadow AI" on our blog.

Q What kinds of AI services do you support?

A
We help assess, implement, and govern AI tools that improve productivity and automation.

Q Do you help organizations adopt AI responsibly?

A
Yes. We guide secure, compliant, and human-first AI adoption.

Get in Touch

Protect your business with Framework IT's comprehensive Managed Detection & Response services that are included with all of our managed services packages. Contact us today to learn more about how we can safeguard your IT environment from evolving cyber threats.

Phone: (312) 564-5446
Email: [email protected]
Address: 700 N Sacramento Blvd., Suite 101, Chicago, IL 60612